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Library Customer Service Assistant
Ref. 50051788

£24,156 per annum (Incl. LWA)

Student and Academic Services

Harrow and Cavendish Campus

This post is part-time and permanent, working 30.5 hours per week, 35 weeks of the year (Sept – May). This will include 6 hours on a Sunday, 7 hours per day Mon-Wed and 3.5 hours on a Thursday. 

The post holder will work on busy service points and answer customer enquiries both in person and online. They will enjoy working in a dynamic and changing environment, with opportunities to learn and develop skills.

The successful candidate will have previous experience of customer service and meet the criteria set out in the person specification. They will work well with a diverse range of customers and have excellent communication and relevant IT skills. They will also enjoy working collaboratively and flexibly as part of a team.

The University is currently under-represented with regards to gender and BAME within its senior roles and is actively promoting diversity in its workforce. We particularly welcome applications from all sections of the community, particularly individuals from ethnic minority backgrounds and those with disabilities.

To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below. 

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders. 

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

Closing date: midnight on 29 September 2021

Interviews are likely to be held on: 21 October 2021 

Administrative contact (for queries only): 

Please note:  We are unable to accept applications by email. All applications must be made online. CVs in isolation or incomplete application forms will not be accepted.