Senior Systems Analyst (50051536)

We are looking for an experienced Senior Systems Analyst to join our Enterprise Systems Development (ESD) team within Digital Technology Services (DTS) at the University of Westminster.

This is a key role at the heart of the University’s digital transformation agenda. You will take product ownership for a range of enterprise systems, leading their design, development, integration and continuous improvement to enhance the experience of both students and staff, and to improve operational efficiency across the University.

You will work closely with colleagues across DTS, including Business Systems Development, ICT Operations, Service Management and Business Relationship Management, ensuring enterprise services are secure, resilient, well-integrated and user centred.

DTS delivers a comprehensive portfolio of ICT services to the University’s user community of ~20,000 students and staff across a number of sites in the West End of London and Harrow. The DTS Directorate supports the IT service delivery life cycle encompassing ICT Developments, ICT Operations, Service Management [including Service Delivery] and Business Transformation all underpinned by Service Management, Business Relationship Management functions.

The successful candidate will play a significant role with “people, processes, technology”, in building a successful team to deliver on the strategic roadmap for enterprise systems in supporting the university agenda of digital transformation. This post will report directly to the Team lead: ESD. You will join us at an exciting and demanding time with accountability for a significant function, building and shaping it to deliver the Universities ambitious objectives. You will engage, challenge and deliver to meet the requirements of our long and short-term plans.

The ICT development team will work closely with the ICT operations team who are responsible for the day-to-day maintenance and management of the University’s ICT infrastructure, systems and applications to ensure delivery of the agreed service levels.

As well as representing the team on matters internally, you will also be expected to represent and promote the University externally with peers at other HE/FE institutions and in other communities we are involved with.

The University business systems cover a range of systems using a mix of in-house provision, externally hosted and Cloud based solutions. There are currently two data centres (Central London and Harrow) with real-time replication between both sites for resilience and business continuity.

The University of Westminster is committed to continuous professional development and offers a supportive, inclusive and collaborative working environment. You will have the opportunity to shape critical enterprise platforms, work with modern technologies and contribute directly to the University’s strategic goals.

The role supports hybrid working, with a blend of on‑campus and remote working. Given the nature of ESD work, there will be times when on‑site presence is required to support critical systems, stakeholder engagement, and project delivery. Working arrangements will be agreed in line with the University’s smart working framework and the needs of the service.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Administrative contact: [email protected]