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Student Appeals, Complaints & Misconduct Caseworker
Ref. 50051698

Salary
£31,214 per annum (Incl. LWA)

Department/School
Academic Registrar's Department

Location
Central London


This post is full time and permanent, working 35 hours per week.

The Quality and Standards Office plays a key role in the development of the University’s quality assurance and academic regulatory frameworks, including the approval, monitoring and review of courses. It also provides a Committee Secretariat function and supports the University’s three Colleges in meeting their responsibility for quality assurance, academic standards and governance. 

We are seeking to appoint a full time Caseworker, who will investigate alleged breaches of the University’s assessment offence regulations and Student Code of Conduct regulations and assist with the collation of information relating to student academic appeals and complaints. The post holder will also work closely with the academic Colleges and staff in College Registry Offices to ensure swift resolution of student casework.

The successful candidate will have a working knowledge of the application of academic regulations and the use of a Student Record System. Excellent written and oral communication skills are essential, as are independence of judgement, and the ability to evaluate complex issues and maintain confidentiality.

We look forward to receiving your application. 

To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below. 

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders. 

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

Closing date: midnight on 3 October 2021

Interviews are likely to be held on: 13 October 2021

Administrative contact (for queries only): Recruitment@westminster.ac.uk