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Student Affairs Administrator (Student Advice)
Ref. 50002132

Salary: £25,766

Department: SA - Administration and Finance

Location: Central London

We are seeking a Student Affairs Administrator on a permanent contract to coordinate the administration, finance and appointment system of the Student Advice Service.

The Student Advice Service operates on two sites and provides specialist advice and support on a range of issues, including: Student finance for UK and EU students, fee status queries, social security benefits, money management, council tax liability, advice and support for care leavers, advice on student visas and immigration issues and information about work international students are permitted to do during their course.

The post holder will act as the first point of contact for students and University staff, and give general information and administer registration processes and student services related matters at the Student Support desk. The candidate will be mainly working in 101 New Cavendish Street.

The duties of the post include people-facing responsibilities as well as working with systems and resources; communicating with students, academics, and working well under pressure. The post holder will have the ability to use tact and discretion when working with sensitive and personal issues and will have excellent organisational and customer services skills.

There is a high emphasis on IT (Outlook - managing shared mailbox and dairy management) by supporting the implementation of new systems and updating spreadsheets as well as the coordination of the finances for the Student Advice and International Student Advice Services using the Agresso financial system. 

There is also a marketing aspect to the role, particularly in promoting Student Affairs Department in different Fairs, Open Days and Events at any university campus. The postholder will also maintain the Student Affairs social media profiles and work in other projects supporting the student experience.

Closing date: Friday, 25th August 2017

Interviews are likely to be held: Friday 22nd September 2017 (from 1 pm to 5 pm )

Administrative contact (for queries only): Recruitment@westminster.ac.uk

Please note: We are unable to accept any applications by email. All applications must be made online. CVs in isolation or incomplete application forms will also not be accepted

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